Incident open. Someone owns it.
Four manual status Pings keep responders aligned while the incident unfolds.
An alert arrives in the monitoring system. The responder opens PingRoom and taps Acknowledged so the rest of the room knows someone has it.
Investigating keeps the team current. Need backup brings in another responder. When the service is stable, Resolved closes the loop.
The template creates those four buttons. If the team later connects a webhook, monitoring alerts can also send into the room.
4 buttons. A whole language.
Each Ping has its own label, sound, and haptic. This is the four-button setup the template creates. Delivery follows each member’s device, connectivity, and notification settings.
- 01
Manual Acknowledged, Investigating, Need backup, and Resolved updates.
- 02
Each Ping shows who sent it and when.
- 03
Optional webhook setup can be added separately.
- 04
A focused status room instead of a long incident chat.
Give every responder the same incident status.
Your version starts the moment you make the room. 30 seconds, free, no card.
