Tips
Small moves that make your rooms louder, quieter, faster, and smarter: the same tips that live inside the app.
Create a room, try a Ping, and invite your people
Give your group a place to send quick updates.
Open Rooms, tap +, then Create Room. Choose a name your group will recognize, pick an icon and color, and review the Quick Pings before creating it.
Start with one purpose, such as family check-ins or team updates. A clear purpose makes it easier to choose useful Ping buttons.
Use an empty private room to test delivery to your phone.
Create a private group room and leave it empty for now. While you are its only member, tap a Quick Ping to send a test to yourself. Allow notifications if PingRoom asks.
If it does not arrive, check your device notification settings. Once someone joins, the buttons send to the room instead of running this solo test.
Send a link, show a QR code, or share the room code.
Open a room and tap its share button. Send the invite link in your group chat, show the QR code to someone nearby, or copy the invite code.
You can also invite a person from the room’s member controls by finding their handle. They can review the invitation in PingRoom before accepting. To use a code, your friend opens Rooms, taps +, then Join Room. Check the member list to see who has joined before sending your first group Ping.
Pick a room template, then adapt its four buttons.
Browse the room templates on Rooms and choose one that fits your group. Review its four Quick Pings, then change the room name and any labels that do not fit before creating it.
For a family room, short updates like “Home safe” and “Please call me” are easier to use than vague labels like “Update.”
Confirm the room and who sent the invitation.
Open an invite link or scan its QR code to view the room preview. Check the name and details before choosing to join. If a password is requested, get it from the person who invited you.
Opening the preview does not join the room. You can close it if the invitation is not what you expected.
Choose clear messages and the right way to send
Use a saved button for updates you send often.
Open a room and tap the Quick Ping that matches your update. Each button has a preset message. Buttons that need no extra details send in one tap; a button configured to ask for a place, link, or file opens a composer first.
Choose carefully before tapping. Delivery follows each recipient’s notification settings and mutes; a sent Ping does not prove everyone has read it.
Replace generic labels with messages your group understands.
In a room you own or administer, tap the room name to open Room Settings, then Set Pings. Choose a button and edit its label, emoji, color, and sound, then save.
Use messages that make sense on their own, such as “Dinner is ready” or “Ready for pickup.” Keep one purpose per button so nobody has to guess what a Ping means.
Send a one-off update without changing your saved buttons.
Open a room and tap Custom Ping below the Quick Pings. Write your message, choose an emoji, and tap Send Ping.
Include the detail people need to act: “Meet at the north entrance at 6” is more useful than “Meet here.” Use Set Pings later if you find yourself sending the same message often.
Attach directions, a document, or a page to a Custom Ping.
Start a Custom Ping and tap Add Link. Paste the web address, add a short link title such as “Open directions,” and finish your message before sending.
Recipients can open the link from the Ping. Use a page they have access to; sharing its link does not grant permission to a private document.
Turn on silent sending for a room when the update can wait.
Open the room, tap the three dots beside Pings, and turn on Send silently. Your outgoing Pings in that room will be sent without a notification sound.
This setting stays on for that room until you turn it off in the same menu. It changes the Pings you send and does not silence Pings you receive.
Let the room know you saw an update.
On iOS, touch and hold a room’s Ping notification, then tap Pong back. PingRoom sends a 👍 Pong to the room, so use it when a group acknowledgement is helpful.
If you need to explain something, open the room and send a Custom Ping. A Pong is a reply to the group, so it is useful for “Got it” but does not include extra details.
Make an announcement room when only admins should post.
When creating or editing a room you own, turn off the option that lets all members send Pings if the room is for announcements. Owners and admins can still send.
Open Room Settings to check Who can Ping and manage members. For a discussion or family room, leave member sending enabled so people can reply.
Control what reaches you and fix missing Pings
Give different Quick Pings different sounds.
In a room you own or administer, open Room Settings, tap Set Pings, and choose a button. Open its sound picker, tap a sound to preview it, and save your choice.
All 25 sounds are free. Use a distinct sound for messages that need attention and a softer one for routine updates. Recipients’ device settings can silence them.
A visible notification can still arrive without sound.
If a Ping appears but makes no sound, check your device’s silent mode, notification volume, and Focus or Do Not Disturb settings. In the device settings for PingRoom, make sure notification sounds are allowed.
The sender may also have used Send silently. Turning up your volume will not add a sound to a Ping that was sent silently.
Use a temporary quiet period and catch up afterward.
For a temporary break, use your phone’s Focus or Do Not Disturb settings to silence PingRoom for a set time. Check which apps and notification types your mode allows before relying on it.
Your room membership stays unchanged. End the mode when you are ready, then open History to catch up. To silence just one person, tap their avatar in a room and choose Mute member.
Hide their Pings while still hearing from everyone else.
Open the room and tap the person’s avatar. Choose Mute member to hide their Pings and stop their notifications in that room. A mute icon on their avatar helps you see who is muted.
Tap their avatar again and choose Unmute member to undo it. For unwanted contact across PingRoom, use Block instead; blocked accounts can be managed in Settings.
Open a room to catch up, or review all rooms in History.
Opening a room marks its Pings as read. To catch up across rooms, open History and select All; that view marks your Pings as read across the app.
Reading clears the unread count, but it does not delete the Pings. You can still find them in History.
Check permissions and reconnect the device that stopped receiving Pings.
If Pings appear only after opening the app, check that PingRoom notifications are enabled in your device settings and that the room or sender is not muted.
Then open PingRoom Settings on the affected device and tap Reconnect notifications. If notifications are disabled, turn them on when prompted and try reconnecting again. This repairs notification registration for that device.
Find rooms and past Pings faster
Keep work, family, and other groups easier to find.
On Rooms, touch and hold a room to open the folder picker. Choose an existing folder or create one with a short name, such as Work or Family.
Tap a folder header to collapse or expand it. Touch and hold the header to rename or pin the folder. A room can belong to one of your folders at a time.
Pin the rooms you open most often.
On Rooms, swipe a room to the right to reveal Pin, then tap it. Pinned rooms stay above unpinned rooms so your most useful groups are easier to reach.
Swipe again and choose Unpin when you no longer need the shortcut. Pinning changes your room list, not anyone else’s.
Review updates from all rooms or narrow the feed to one.
Open History to browse Pings in one place. Use the room selector to show a specific room, or choose All to return to the combined feed.
Select the room first when you are looking for a particular update. Free shows the latest 100 Pings per room and your latest 100 notifications. Pro lets you read full retained history; the Free viewing limit does not automatically delete older Pings.
Share your handle, QR code, and contact details
Share a handle so people can Ping you without your number.
Set up your personal room from Profile and choose an available handle. Pick Quick Pings that explain why someone might contact you, such as “Please call me” or “I’m outside.”
Share the room’s link or QR code from its management screen. Visitors can Ping you through that page without needing your phone number.
Build your contact card before someone asks for it.
Open your personal room, then Contact Card. Add the phone number, social accounts, or custom links you want to share, and save your changes.
Check each value before saving, especially phone country codes and web addresses. Visitors see these details only after you share your card with them.
Review a visitor’s Ping before sharing your details.
When someone Pings your personal room, open their Ping and decide whether to share your contact card. Sharing gives that person access to the details you saved on the card.
Your public room link alone does not reveal the card. Review its contents before sharing so you know which contact details the recipient will receive.
Customize your personal room’s code, then test it.
With Pro, open your personal room and choose Custom QR. Adjust the colors and shape, or add an emoji or center image, then save the design.
Keep strong contrast between the code and its background. Scan the finished code with another device before printing it on a card, sticker, or sign.
Compare QR scans, received Pings, and contact sharing.
With Pro, open your personal room and tap Insights. Choose a date range to review QR scans, received Pings, and contact-sharing activity.
Compare activity before and after changing where you share your QR. Use the counts to understand what works; a scan count does not identify an individual visitor.
Show visitors when you will be available again.
Open your personal room’s management screen and choose Take a break. Set when it should resume and add a short message, such as “Back on Monday.”
Visitors see the break state while the room is paused. Return to the management screen to turn it back on early without changing your handle.
Set up schedules, places, and connected tools
Set a place, an event, and the Quick Ping to send.
With Pro, open Room Settings, then Connections → Location Pings. Choose a place and radius, select arrival or departure, and pick the Quick Ping to send. Enable the trigger and allow background and precise location access.
Your phone detects arrivals and departures. PingRoom stores the place and radius you configure, but does not receive your phone’s live position for these checks.
Set a Quick Ping to send at a time you choose.
With Pro, open Room Settings, then Connections → Scheduled Pings. Choose a Quick Ping, set the time and repeat pattern, and enable the schedule.
Schedules use your device’s time zone when you save them. Check your device’s zone and the scheduled time, especially when traveling. Disable the schedule when the routine ends so it stops sending unnecessary Pings.
Connect a build, monitor, or automation to a room.
With Pro, open Room Settings, then Connections → From another app. Create one of up to four incoming webhooks per room, choose what it sends, and copy its URL into your tool’s webhook settings. Binding it to a Quick Ping preset is optional. Use the test control to check the result.
Keep the URL private: anyone with it can trigger that webhook. Start with useful events, such as a failed build, instead of every small update.
Choose which Ping events your endpoint receives.
With Pro, open Room Settings, then Connections → To another app. Add your endpoint URL, choose the events you need, and test the connection.
Forwarded data can include the message and sender. Use an endpoint you trust, and verify the webhook signature before processing events. Check delivery status if your endpoint stops receiving them.
Connect Telegram, Slack, Discord, or Microsoft Teams.
With Pro, open External Channels from Profile and select the chat app you use. Follow the Telegram connection flow, or enter the webhook details requested for Slack, Discord, or Microsoft Teams.
Send the connection’s test message to confirm the destination. Choose a chat where it is appropriate to share copies of the Pings you receive, including their message content.
Set up MCP or CLI access and respond to requests
Read an agent’s profile before planning a connection.
Open the agent directory and search by name or capability. Check the profile’s operator and description to understand what the agent is intended to do.
A directory listing is not an active connection or a promise that the agent is available. Agents that collaborate need access to a shared room; browsing a profile does not grant that access.
Pair your tool, then approve its room access.
For MCP, add https://api.pingroom.io/api/agent/mcp as a remote server in a compatible client, then complete its browser sign-in and review the requested access.
For the CLI, run npx --yes @pingroom/cli on a computer with Node.js 20 or later. Open its login link or scan its QR code with PingRoom and approve the connection. Manage or revoke access in Settings → Connected agents.
Check what will happen before you approve it.
When an agent asks for approval, read the requested action and its details before choosing Approve or Deny. For example, check which project and environment a deployment targets.
You can also open Settings → Agent Approvals to review requests waiting on you. Approve only the action described; the agent is responsible for carrying it out after receiving your decision.
Choose a response from the notification or the room.
When a question arrives in a private room, read it and choose one of its answer options. If the sender enabled typed replies, you can write up to 60 characters instead. On supported notifications you can expand the Ping and answer there; otherwise, open the Ping in the room.
Questions have two to four options and can ask for one answer or a response from each recipient. Expired questions cannot accept new answers. Your device may ask you to unlock.
Use widgets, Shortcuts, Watch, and the web app
Show a room’s Quick Ping buttons in a widget.
On iOS, touch and hold the Home Screen, open the widget gallery, and find PingRoom. Add Ping a Room, then touch and hold it and choose Edit Widget to select a room.
Tap a Quick Ping button inside the widget to send it. Open PingRoom and sign in first if your rooms are missing. The Recent Pings widget is useful for catching up, but iOS controls how often it refreshes.
Keep a room’s first ready-to-send Quick Ping close at hand.
On iOS 18 or later, edit Control Center, add PingRoom’s Ping a Room control, and choose a room. The control sends the first Quick Ping that needs no extra details. It skips buttons that ask for a place, link, or file, so check the button order before using it.
For a different Ping, create a Send Ping shortcut with the room and action you want. On supported iPhones, you can assign that shortcut to the Action Button.
Use the Watch app when your phone is out of reach.
Open PingRoom on your iPhone and sign in, then open the Apple Watch app. Choose a room and tap one of its Quick Pings to send from your wrist.
If your rooms are missing or out of date, open PingRoom on the paired iPhone to refresh them. You can also add a PingRoom complication to a compatible watch face for quicker access.
Choose the room and message before you run it.
On iPhone, open Shortcuts, create a shortcut, and search for PingRoom. Choose Send Ping for a saved Quick Ping, or Send a Custom Ping for a message you supply. Set the room and other fields.
Give the shortcut a clear name, such as “Tell family I’m leaving,” so you can ask Siri to run it. Running a sending shortcut sends a real Ping.
Sign in with the same account to continue on your computer.
Open the PingRoom web app and sign in with the account you use on your phone. Your rooms and history belong to that account, so use the same sign-in method to find them.
You can send Pings and respond to Questions from the browser. Supported browsers can also receive background notifications after you enable them and grant permission. Choosing guest access starts a separate guest account; it does not open your existing mobile account.
Choose a theme, language, and app icon in Settings.
Open Settings to choose Light, Dark, or System appearance. System follows your device’s theme. You can also choose an app language and an alternate app icon where supported.
Changing the language translates the app’s controls. Room names and messages written by people stay as they were written.
Understand upgrades, referral rewards, and gift codes
Review automation and sharing options before subscribing.
Open the Pro screen from Profile to see the features, plan, and price offered to your account. Pro adds unlimited owned and joined rooms, access to full retained history, and up to 16 Quick Pings per room you own. It also includes location and scheduled triggers, webhooks, file uploads, chat mirrors, password protection, and personal-room QR design and Insights.
After subscribing, configure the feature in its room or personal-room settings. A subscription unlocks access; it does not turn on automations by itself.
Eligible referrals earn credits you can spend on Pro.
When Earn Pro with friends is available in your app, open it from Profile and choose Invite a friend. Share your standalone referral link; no Room is required. A qualifying friend with a new verified account can claim two weeks of Pro, and you earn one referral credit.
You choose when to spend your available credits: 1 for two weeks, 10 for one year, or 100 for lifetime Pro. Each reward tier can be claimed once, and spent credits cannot be reused. Eligibility depends on account age, identity, device, and plan.
Send one of your gift credits to a friend.
Open Settings → Gift Pro and check Available gifts. Your first eligible paid in-app purchase can provide three 30-day gift codes; an unpaid trial does not qualify. The screen shows which gifts are available and which have been claimed.
Share an unused gift with one friend. They open its link and sign in to claim it. Each gift can be claimed once, and its duration is shown before sharing.
Use Gift Pro in Settings to apply a code to your account.
Sign in to the account that should receive the gift, then open Settings → Gift Pro. Enter the code under Have a gift code? and tap Unlock Pro or Extend Pro. You can also open the gift’s claim link.
If it fails, check the code and whether it has already been claimed or expired. Gift Pro appears only when gifting is available in your app.
