How to Manage Campaign Measurement in PingRoom
Turn PingRoom’s account-linked campaign measurement off or back on, understand what the choice removes, and keep separate analytics controls separate.
To stop PingRoom from linking campaign or referral information to your account, open Settings → Privacy & Safety and turn off Campaign measurement. The choice applies to your signed-in account, not just the current tab. You can return to the same switch later if you want to allow account-linked campaign measurement again.
Turning this setting off is narrower than deleting your account and broader than clearing one browser cookie. PingRoom clears the pending and browser-stored attribution record, requests deletion of the account-linked copy, and blocks new account attribution uploads until you explicitly turn measurement back on. It does not erase your Rooms, Pings, membership, or subscription.
On the cover: Pingo the Pigeon™, PingRoom’s official mascot and fictional CMO, watches two teammates move a plain measurement control and archive a blank campaign tag. It is an editorial privacy metaphor, not a product screen or proof that every kind of record disappears. The human team remains responsible for the setting and its claims.
What campaign measurement means here
Campaign measurement answers a bounded marketing question: which supported campaign or referring site brought someone to PingRoom and, when allowed, whether that sanitized attribution can be linked to the person’s PingRoom account.
PingRoom’s privacy policy describes the allowed record: random installation and touch IDs, timestamps, a channel classification, normalized landing paths, campaign labels, referring hostnames, and at most one supported ad-click identifier per touch. It rejects campaign values that look like email addresses, URLs, or secrets, and replaces known Room, activation, and public-handle path values.
This switch does not control every form of product measurement. Website usage measured on normalized URLs, essential security and request logs, aggregate app-store handoff events, and the app analytics described in the privacy policy have separate purposes and controls. Turning off Campaign measurement should not be read as “no PingRoom system records anything.”
Turn campaign measurement off
- Sign in to the PingRoom web app.
- Open Settings.
- Find Privacy & Safety.
- Turn off Campaign measurement.
- Leave the page open long enough for the control to settle, then revisit Settings and confirm that the switch still reads off.
The switch’s description says it links the campaign or site that brought you to PingRoom to your account. When you turn it off, PingRoom records the withdrawal for the account and requests deletion of its account-linked attribution copy. If that deletion request is temporarily unavailable, the web app retains the withdrawal intent and retries on a later authenticated session before sending new attribution.
Pingo’s blank tags and closed box represent a human privacy choice; they are not data records or a deletion receipt. Pingo cannot change account settings, inspect campaign data, or approve marketing measurement.
Check the result without overclaiming it
Use this short review:
| Check | Expected result | What it does not prove |
|---|---|---|
| Reopen Settings → Privacy & Safety | Campaign measurement remains off | That unrelated operational logs or product analytics were deleted |
| Open PingRoom from another signed-in browser later | The account-level withdrawal should still govern new attribution uploads | That a logged-out browser inherited every signed-in account preference |
| Use Rooms and send a normal test Ping | Core Room and Ping behavior continues | That every optional measurement system uses this same switch |
The policy is the authoritative description of what is removed, blocked, retained, or measured separately. The settings switch is not an export or audit log.
Turn it back on deliberately
Return to Settings → Privacy & Safety and turn Campaign measurement on. That allows PingRoom to accept future account-linked campaign attribution again. A current browser attribution touch may be linked after the choice is enabled.
Turning the setting back on does not reconstruct an attribution record that was already deleted. It changes what PingRoom may accept from that point forward under the current policy.
Keep this choice separate from other privacy tasks
If your goal is different, use the matching control:
- To remove the account and its product data, use the separate account-deletion flow.
- To manage who can contact you, use Blocked accounts or the Room-level mute and safety controls.
- To review the broader data and retention contract, read the privacy policy.
- To understand why PingRoom separates product data, delivery infrastructure, and account permissions, read Privacy by Architecture.
Campaign measurement should be a reversible, named choice—not a guess hidden inside a general privacy label. Review the switch when your preference changes, then verify the state in Settings.
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