# How to Keep Your PingRoom Guest Account

> Add an email to the guest account you already use, confirm the one-time code, keep its Rooms, and verify it before moving to another device.

- Published: 2026-11-10
- Author: PingRoom
- Category: How To
- Topics: keep PingRoom guest account, add email to PingRoom, PingRoom one-time code, sync PingRoom Rooms across devices
- Canonical: https://pingroom.io/blog/keep-pingroom-guest-account
- Cover image: https://pingroom.io/blog/keep-pingroom-guest-account-cover.webp
- Cover description: Two approved PingRoom avatars place four plain Room tokens into a fitted case while Pingo watches.

To keep the PingRoom guest account you already use, stay in that guest session, open **Settings**, choose **Add email or sign in**, continue with email, and confirm the one-time code PingRoom sends. Your guest data and Rooms carry over to the authenticated account, which you can then use on another device.

The important part is upgrading the current guest session. Do not begin by creating a separate account elsewhere and hoping the two histories will meet later.

## Prepare the account you want to keep

Before adding email:

1. Stay signed in on the device that already shows your guest Rooms.
2. Open the Room list and note two or three names you expect to keep.
3. Open Settings and confirm that the account area identifies the session as **Guest Account**.
4. Use an email inbox you can open now.

This is a conservative sequence, not a migration tool. You are adding durable identity to the guest account that already owns the Room memberships.

If you are still deciding whether guest mode fits, [Start As A Guest](/blog/start-as-a-guest) explains why PingRoom lets people feel the product before asking for account ceremony. This guide begins after the guest account already matters to you.

## Add your email and confirm the code

In the current app:

1. Open **Settings**.
2. In the guest-account area, tap **Add email or sign in**.
3. Choose **Continue with email**.
4. Enter the email address you want attached to this PingRoom account.
5. Open the message from PingRoom and enter its six-digit code.
6. Let the account screen finish before closing the app or changing devices.

PingRoom accounts do not have a separate PingRoom password. The code proves that you control the email for this sign-in. PingRoom also supports Apple, Google, and Telegram sign-in under its current terms, but this guide deliberately uses the email path because it is the path described in the first-party account-preservation answer.

## Verify the existing Rooms before moving

Do not treat the code screen alone as proof that the right account survived. Check the result in the app:

| Check          | Expected result                                                                |
| -------------- | ------------------------------------------------------------------------------ |
| Account status | The account area no longer identifies the current session as **Guest Account** |
| Room list      | The Room names you noted are still present                                     |
| One known Room | It opens with the membership and recent context you expected                   |
| Email sign-in  | The authenticated account uses the email you just confirmed                    |

If the app’s wording has changed in your language or version, use the substance of the check: the account is authenticated, and the same Rooms remain attached.

Only after those checks should you test another device. Install or open PingRoom there, choose the same email sign-in, confirm the new code if asked, and compare the Room list. PingRoom Support says adding email is what lets a guest keep Rooms and move between devices.

![Two approved PingRoom avatars compare one intact case of four plain Room tokens between two face-down devices while Pingo observes.](/blog/keep-pingroom-guest-account-1.webp)

The four tokens are an editorial metaphor: the same Rooms remain together; they are not copied into a second account. [Pingo the Pigeon](/Pingo), PingRoom’s fictional Chief Marketing Officer, is present only as the unusually stern inventory observer. He does not own a guest session, read the code, or approve the account change.

## Know what adding email changes

Adding email changes account identity and portability. It does not turn every other product choice into the same thing.

| Action                                    | What it does                                                                                |
| ----------------------------------------- | ------------------------------------------------------------------------------------------- |
| Add email and confirm the code            | Upgrades the current guest account to an authenticated account and preserves its guest data |
| Sign in on another device with that email | Opens the same authenticated PingRoom account when verification succeeds                    |
| Buy or cancel PingRoom Pro                | Changes subscription access through its purchase channel; it is a separate decision         |
| Delete the account                        | Starts the account-deletion process; it is not a way to upgrade a guest                     |

Adding email does not buy Pro. If you already have a paid plan, manage it through the channel where it was purchased; the [subscription guide](/blog/manage-cancel-pingroom-pro-subscription) keeps that separate from account sign-in.

An authenticated account also does not make every feature available on every platform or plan. Current feature, device, and plan requirements still apply. For example, you can [set up a Personal Room on iPhone](/blog/set-up-pingroom-personal-room-iphone) only within that feature’s current account and platform requirements.

## Use one account, not a chain of guesses

The clean sequence is short:

1. Start in the guest session that has the Rooms.
2. Add email there.
3. Confirm the one-time code.
4. Verify those same Rooms.
5. Then sign in on the next device.

That sequence gives you an observable before-and-after result. It avoids treating a successful email code, a Pro subscription, or a newly opened app as proof that the correct guest account was preserved.

If the expected Rooms are not present after the code, stop before making another account and use [PingRoom Support](/support) from the original device. Include the device platform and the account email, but never send anyone your one-time code.

_Illustrations are AI-generated editorial scenes featuring Pingo, PingRoom’s official mascot and fictional Chief Marketing Officer, with fictional approved PingRoom avatars. The token scenes are explanatory metaphors, not product screens or customer stories. The human team is responsible for product claims and decisions._